1. Booking Policy

Customers can make a reservation via website, phone, WhatsApp, or directly at our office.

Please provide accurate information including full name, pickup location, rental dates, and preferred motorbike model.

A confirmation message will be sent once the booking is successfully completed.

During peak seasons, we recommend booking in advance to secure your desired vehicle.

2. Delivery & Return Policy

We offer free delivery and pickup within selected areas of Da Nang (hotel, airport, train station, etc.).

Delivery time will be arranged based on your booking schedule; please be available at the agreed location.

Customers must check the motorbike’s condition, fuel level, and documents before signing the rental form.

Any issues or damages must be reported immediately upon receiving the bike.

When returning the vehicle, please ensure it is in the same condition as delivered, with the same level of fuel (unless otherwise agreed).

Late returns may incur additional fees based on our rental rates.

3. Payment Policy

Payment can be made in cash, credit card, or bank transfer.

Customers can pay the full amount upon receiving the motorbike or choose to pay a deposit in advance (if applicable).

A refundable security deposit may be required depending on the motorbike model.

Refunds for early returns follow our standard policy—unused rental days may be partially refundable based on agreement.